First Look – SkyCaddie SX400 Golf GPS
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First Look – SkyCaddie SX400 Golf GPS

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First Look – SkyCaddie SX400 Golf GPS

In 2019, MyGolfSpy awarded SkyCaddie’s SX500 the designation of “Best Handheld GPS” primarily due to an intuitive design, outstanding visuals, and a speedy processor.

That said, if there was a knock on the SX500, it was that with a 5” screen and uber-durable case, it was noticeably larger than whatever smartphone one was used to lugging around. With that in mind, SkyCaddie has released the SX400 (with a 4” HD screen) which has the same requisite list of features in a more compact package.

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Like the SX500, the smaller sibling comes pre-loaded with 35,000 courses which have been mapped with multi-constellation navigation satellite systems and what SkyCaddy calls ground-verified, sub-meter precision. Additionally, with an expected battery life of 20+ hours, the intention is to give golfers a device which yields a nearly touch-free user experience with minimal required upkeep.

During play, the intuitive user interface leverages patented IntelliGreen technology and “Dynamic HoleVue™”, to automatically reorient the display to mirror the view from the golfer’s current course position. Distances to hazards and other relevant points of interest also adjust accordingly.

Proponents of GPS based systems are quick to point out that multiple distances are simultaneously visible on the screen, whereas laser rangefinders require golfers to scan and take numerous measurements, which is less efficient. Conversely, the laser rangefinder loyalists tout the accuracy (some models offer measures to 1/10 of a yard) and tactile response many units offer to confirm the golfer has locked on to the intended target.

SkyCaddie’s answer is PinPoint® technology which requires users to enter pin sheet or green zone information to receive precise distances to the front, center, and back of the green – and perhaps most importantly – the pin. Again, pertinent distances and information update automatically based on the players’ current position and angle of approach.

For golfers interested in stat-tracking or digital scoring options, both the SX400 and SX500 utilize RangeVue® and Shot Distance Management to help golfers keep track of how far the ball actually goes with each club, and theoretically make better course management decisions as a result. Scoring options include stroke and Stableford templates with room to record basic statistics such as the number of putts and fairways hit.

Like other SkyGolf e-golf products, the SX Series is built around the SkyGolf 360 platform, which allows golfers to wirelessly upload performance data captured during their round into a cloud-based warehouse that provides real-time statistics to help golfers analyze strengths and weaknesses. According to Jacqui Surman, SkyGolf Senior VP and COO, “the graphics and interface of the SX500 and SX400 are incredibly appealing and really give you every bit of information tour pros get from their caddies to play your best golf.”

In some fashion, the SX series serves as a proxy for a broader conversation which centers around the capabilities, benefits, and limitations of both GPS-based and laser rangefinders. As both options look to integrate features of the other (ex. GPS systems adding pin location features and lasers integrating basic GPS hole layout screens) consumers undoubtedly are presented with more options, but it’s debatable as to whether or not consolidating multiple technologies in one device is where the market is ultimately headed.

As always, post your thoughts and questions.

The SkyCaddie SX400 retails for $299.95 in the U.S. and comes with the introductory offer of a 1-year Double Eagle Worldwide Membership (a $59.95 value). After the first year, memberships start at $30 per year.

For more information, visit www.skygolf.com.

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Chris Nickel

Chris Nickel

Chris Nickel

Chris is a self-diagnosed equipment and golf junkie with a penchant for top-shelf ice cream. When he's not coaching the local high school team, he's probably on the range or trying to keep up with his wife and seven beautiful daughters. Chris is based out of Fort Collins, CO and his neighbors believe long brown boxes are simply part of his porch decor. "Isn't it funny? The truth just sounds different."

Chris Nickel

Chris Nickel

Chris Nickel

Chris Nickel

Chris Nickel

Chris Nickel

Chris Nickel

Chris Nickel

Chris Nickel





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      iqtrainer

      5 years ago

      I currently have the SX500. The USB port seems to have become dislodged or quit making connection. When checking the SkyCaddie website and my current warranty status I found 7 complaints of other SX500 owners having the same problem. I realize its only 7 but all 7 comments said the same thing. Anyone else having the problem? Replacement cost of repair = $60.

      SX400 owners, how long have you had your SX400 and have you had any USB port problems?

      Reply

      Scott Newell

      5 years ago

      I have had SkyCaddie products (SG2, SG5) for the last 15 years and they have been fantastic in all aspects…well worth the subscription fee for as much as I play. I love the small footprint of the device, schematic views of hole/green, and that I don’t have to fumble around with a touch screen/cellphone/laser (front/middle/back is all my game requires). I have even successfully replaced a few batteries using aftermarket suppliers. 36 holes of battery life is usually doable.

      Reply

      Peter

      5 years ago

      I have been using the SkyCaddies for over ten years. The SGX-500 has been the best and most reliable. As a tech junkie I also have a Bushnell laser and often use them both for verification. I find them both spot on. I have order, used and return the Game Golf, Arcoss & Shot Scope V2 over the past 3-4 years. I found the Shot Scope V2 to be the best of the three systems, but at the end of the day I still found the Arcoss and the Shot Scope would miss capturing stokes almost every round. If I were to rely on those two units to keep my score, they were not 100% reliable. My SGX is easy enough to in put my score, number of putts and drive location – right, center, left or X which is OB, lost or in the hazard. Most golfers pay as much for a dozen golf balls that may last only a short period of time, depending upon ones handicap or the number of rounds played per month. So what is the big deal about a $30.00/year subscription and the ability to cloud store every round on every course you play in a year’s time?

      Reply

      Bob Lawrence

      5 years ago

      Beware… I purchased a Sky Caddie a few years ago. I learned their customer service was non existent. My “new” SkyCaddie laid idle in my desk for the next years…. and though I had unused options for upgrades, I tossed the SkyCaddie in the trash just a week go. Hillary could not have done a better job of making it more useless than SkyCaddy was already.

      Reply

      Rich

      5 years ago

      I started with the SGX which was the only piece of handheld technology I had ever owned that ADDED features with a software update! (I really appreciated the added score-keeping function.)

      I moved to the SkyCaddie Touch, (traded in the SGX) and I liked it except for the fact that the screen was still small. My eyes are too old to have any patience with a small screen. This “Dick Tracy” factor keeps me from even thinking about a GPS watch!

      After a couple of years, the Touch fell off the cart-mount in the parking lot following a rainy round, and water got under the screen. It would still SYNC to save that round, but I never could get the screen to work again. SkyCaddie said it couldn’t be fixed, but offered a discount on the SX500.

      Budget-conscious, I bought the Game Tracker, instead. I worked with RFID in my profession (before I retired) and I was looking forward to applying the data capture to my golf game!

      Game Tracker couldn’t update the club database on my first Android phone. But, after a couple of tries, Customer Service and I got it working on this phone. When I remember to read in the tags, it really does capture the data on my shots. Be warned: if you pop up a drive on one hole and then crush the next one, both will show accurate distances, but the driver average will not take into account your ego or feelings!

      Game Tracker acts as a GPS booster for the phone running the app, and the distances are very accurate (as far as I can tell.) But, the app and always-on-screen drains my phone battery so that I need a recharge as soon as I get home. Battery life on the Game Tracker itself seems nearly infinite.

      All this being said, I’m looking forward to the SX400. My ruggedized phone runs the app well, but the screen is difficult to read in bright sun – particularly through polarized sunglasses. SkyCaddie’s screens are much easier to read.

      Further, the phone app doesn’t have the easy score keeping feature that won my loyalty to SkyCaddie. And, I may never be able to make reading the club tags a reliable habit. I’m a geek, and I like the concept of the RFID application, but mostly, I just want to play golf.

      Finally, we played a new (to us) course, today. For the first time in my experience, the SkyCaddie app got lost! On Sixteen, after crushing my drive on the 532 yd. par 5, the app said I was still 488 out. On Seventeen, a creek supposedly 257 yds. from the blue tees, swallowed the ball off a perfectly launched 9-wood that should have re-entered and landed softly at 200. (There’s no way I hit that ball 257 yards!)

      Relying on the GPS technology in my phone and the app, without the accuracy boost from Game Tracker, led me astray. (There’s still something to be said for being able to estimate distances without the tech.) I’m hoping the purpose-built SX400 will help me lay up short of the creek next time!

      Reply

      Gref G

      5 years ago

      I have the SX500 and the features are great. Biggest inconvenience is that it crashes 4 to 5 times a round, usually when switching from GPS to scorekeeping or vice versa. Usually restarts the app, sometimes power down is required. I do not play over 100F.

      Reply

      Spitfisher

      5 years ago

      I am in the market for a GPS unit, subscriptions and proprietary cords and cables turn me off especially with all the free images and tech out there for free on GPS, watches, cars and the internet. I will say keeping an open mind on models, but after reading the reviews I’ll likely look elsewhere

      Reply

      Divot

      5 years ago

      At that price, I think it would be better to invest in the Arccos platform. You get all the benefits of a sky caddie (distance to bunkers, hazards etc. and front, middle, back of green) and also shot tracking and handicapping of your game.

      Thats a much better value than SkyCaddie (and no annual membership to access their course maps)

      Reply

      Robert

      5 years ago

      I have currently have Arccos. They are really two different products for different needs. yes they do some of the same functions, but Arccoss is really built on tracking your stats, but it’s GPS pales in comparison to products like SC. You only get fixed distances, you can’t touch the screen and get a distance to that exact spot, like you can with SC and other GPS.

      But for Stat tracking ARccoss is probably the best system out there.

      Reply

      Sailesh Singh

      5 years ago

      I use ShotScope V2 and find it great! Their customer service is very good too.

      Reply

      Will

      5 years ago

      Had owned a Skygolf GPS kit & paid the yearly fee. Got tired of paying the fee, bought a Garmin hand held – now no fees, updates provided & can charge on trhe computer or wall socket, works for me…

      Reply

      Michael Scales

      5 years ago

      I haven’t found any app or device that is as easy to use or as cool as the Game Golf App with smart caddie. I don’t use the tagging system and keep my phone with me which is as accurate as my buddies bushnell range finders.

      Reply

      Bart Hoolehan

      5 years ago

      I have the SX500. Works great most of the time.
      However. When the temp gets say above 103°.
      It shuts down. No matter where I put it in the golf cart. I did send a text to Sky Golf.
      Making them aware of the problem.
      They responded, telling me that they did have other customers telling them of the same problem.
      The temp lately are dropping below 103° . And I have no problem.
      I hope they can fix the problem.
      Bart Hoolehan

      Reply

      JJ

      5 years ago

      When the temp gets 103, I also shut down… don’t blame the machine.

      Reply

      Richard Sutherland

      5 years ago

      My issue with Skycaddie is their poor customer service and non replaceable batteries. Have owned 4 units, 2 hand helds and 2 watches. All had battery life of less than 2 years. Impossible to reach customer service. I quit them when my last watch would only hold charge for 14 holes after 15 months of a 24 month subscription.

      Reply

      Frank D.

      5 years ago

      This is right in my wheelhouse. I love gadgets and have owned the Garmin handheld G8 handheld and went to the S20 watch. All-in-all, great products but I basically wanted bigger. The SX500 certainly takes care of that! The new 400 model is, I’m sure, going to be great as well but I will always consider it the “little brother”. As overkill (which I’m known for), I own a Bushnell laser rangefinder to give me exact pin positions. I like each because they are the best at what they do- not a hybrid. Between the two, I know exactly where I am- then my shot misses my target only by 15 yards instead of 20! As far as I’m concerned you can’t have too much information, and bigger is better(the pun is obvious)!

      Reply

      Hank

      5 years ago

      I have the SX500 and am quite pleased with it. I like the full size GPS, which is easy to read.

      One thing I looked for in the review was the charging port. The SX500 uses a proprietary USB micro, which failed on my original SX500.

      I hoped your review would identify the type of charging port. If it used the USB C port, it would have an additional advantage over the SX500.

      One of the big advantages of the SX500 over a phone app is the battery life. I can use it for 4 rounds without recharging (and have when the port failed and I couldn’t charge the SX500).

      Reply

      ClutchNJ

      5 years ago

      Looks like it is USB-C

      Package Includes;
      SkyCaddie® SX400 GPS Rangefinder
      SX400 USB-C cable
      Wall charger
      Quick Start Guide
      Warranty and License Agreement

      Reply

      Michael H

      5 years ago

      On my 2nd Skycaddie (SGX) and really like them. I like the 10 yd increments into greens as I’m a 10 handicap so not that precise and seeing a 10 yd window seems easier to hit.
      Was looking at upgrading to SX500 but glad they made a smaller version. Will give some serious thought to upgrading.

      Reply

      golfinnut

      5 years ago

      I have the SX500 & love it! It’s definitely one of the best on the market.

      Reply

      Paul Kielwasser

      5 years ago

      With phones having the GPS Apps, I just don’t see any reason to buy another handheld device to give me the same exact information that my phone app does… Spend the $ on an external battery, or a laser, and use the app/laser for the best of both worlds.

      Reply

      Rob

      5 years ago

      I can certainly see that thought as I mentioned the cost as well. But I’ve tried several of the phone apps and none of them are as high quality as Sky Caddie. Just my opinion, but to me I don’t mind having my phone and GPS separate, and it eliminates the need for the external battery that you mentioned.

      Definitely a matter of preference.

      Reply

      Heather D

      5 years ago

      How are they going to do Shot Distance Management? On my SGX you have to manually track it by pressing a button. And the other Sky Caddie offering for Shot Tracking is their Gametracker which utilizes tags in the end of the clubs.

      Reply

      Chris Nickel

      5 years ago

      You had me at steak dinner. I do agree that SkyCaddie has set a bar for handheld GPS and it will be interesting to see how consumers respond given there’s currently more or less two categories of consumers – those who prefer GPS and those who lean toward laser rangefinders. Each option has certain comparative advantages, however, but it feels like each is working to integrate components of the other.

      Reply

      Rob

      5 years ago

      I’ve always considered SkyCaddie the Gold Standard for handheld GPS, I had one of the very first models. I know some say the annual fee is outrageous when there are so many units that don’t charge a fee. But really… we’re talking about the price of one Outback steak dinner a year. To get a product that has the detailed and accurate mapping that SkyCaddie does, it’s quite worth IMO.

      I’ll be giving the SX400 a good look, even though I already have a Garmin Z80 which combines the GPS and Laser. I like the shot tracking that Skycaddie offers.

      Reply

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